Shipping & Delivery
At THE-PEPTIDE.COM, we are committed to delivering your order safely, efficiently, and on time. Below you’ll find important details regarding our shipping and delivery process:
Processing Time
- Orders are typically processed and shipped within 1–2 business days after payment is received.
- Orders placed on weekends or holidays will begin processing the next business day.
- Please allow additional time during peak seasons or for high-volume orders.
Shipping Options
- Free Express Shipping is available on orders over $199.
- Standard and express shipping options are available at checkout based on your location.
- Shipping carriers may include UPS, FedEx, DHL, or local postal services depending on the destination.
International Orders
- We ship internationally to most countries.
- The customer is responsible for any customs fees, import duties, or taxes imposed by their country.
- Please verify that peptides or supplements are permitted in your region before ordering. THE-PEPTIDE.COM is not liable for packages delayed or held by customs.
Tracking Your Order
- Once your order has shipped, you will receive a tracking number via email.
- Please allow up to 24 hours for tracking information to update.
Delivery Times
- USA & Canada: 2–5 business days (express), 5–8 days (standard)
- International: 7–14 business days (depending on location and customs)
Failed Deliveries / Returned Packages
- If a package is returned due to an incorrect address or failed delivery attempt, we will contact you to arrange reshipment. Additional shipping fees may apply if the package was returned due to an incorrect address or failed delivery attempt.
- Additional shipping fees may apply.
Questions or Concerns?
If you have not received your order within the expected time frame or if you need assistance tracking your shipment, please contact us and our team will be happy to help.