Returns & Refunds

Due to the sensitive nature and strict quality standards of our products, all sales are final and returns are not accepted. We cannot accept exchanges or cancellations once an order is processed or shipped.

What to Do If There’s an Issue

If your order arrives:

  • Damaged
  • Incorrectly fulfilled
  • Missing items

Please contact us within 7 days of delivery at:

✉️ support@the‑peptide.com
📞825-250-5288

Our team will review your issue and, if valid, offer a replacement or full refund promptly.

Cancellations

  • You may cancel your order before it ships by emailing us immediately.
  • Once shipped, orders cannot be canceled.

Refund Processing Time

Approved refunds take 3–5 business days to process and return to your original payment method. You’ll receive a confirmation via email once your refund or replacement is issued.

Legal Notice

Our products are sold for research purposes only and are not intended for human consumption. By placing an order, you:

  • Acknowledge understanding of this research-use-only policy.
  • Agree that risks associated with improper use are not our responsibility.
  • Confirm legal authorization to purchase.